Passmore Duff

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Our experienced consultants will provide your organisation and people with the necessary support, coaching and high level advice to significantly improve organisational safety and security as well as guiding and improving interactions and experiences with internal /external stakeholders.

Our coaching and support services are designed to assist people in pursuing key communication and interpersonal skills in influencing and negotiating when outcomes are critical. Investing in people and communication skills is what sets organisations apart, particularly when situations become more emotionally challenging and critical to business outcomes. It's what makes good organisations great in the eyes of their customers, employees and stakeholders.

Passmore Duff's risk management advisory services can provide a wealth of industry knowledge and experience in managing the risk of workplace violence. If a critical incident has not previously been anticipated and planned for it can sorely test, and often exceed, the limits of an organisations capacity to respond effectively and recover.

Our advisory services provide timely diagnosis, assistance and advice to organisations and government so they can better manage their critical incident risks. Our approach addresses key risk management factors including:

  • PREVENTION measures concerned with identifying effective strategies to reduce the likelihood / probability of incidents occurring.
  • PREPARENESS measures to increase capability and build resilience for incidents if and when they occur, promoting employee, customer and public safety.
  • RESPONSE (SOP's) to minimise potential harm / consequences that can flow from an incident, thereby reducing impact.
  • RECOVERY concerned with restoring people's sense of safety and wellbeing and the organisations status quo to resumption of normal operations / services.

Our well tested and defined risk management processes is offered under our RiskPlan® methodology. A process designed to provide an accurate picture of a client activities and associated critical vulnerabilities. The process is designed to focus on Diagnosis, Treatment, Maintenance and Improvement Measures for mitigating Workplace Violence risks.

In responding to Workplace Violence risks, we specialise in the developing comprehensive Workplace Violence – Organisational Policy and Procedural Guidelines. So why not take advantage of our vast array of intellectual property and extensive experience in this field. We are more than happy to share our knowledge to help protect your people.